Resolve issues quickly with a phone call.
To quickly resolve issues with Kaiser Permanente for Individuals and Families applications, billing, and administration, call our broker service line at 844-394-3978. If you have questions about other issues, such as compensation or getting appointed, our representatives will connect you to the right department.
KPIF broker service line
To quickly resolve issues with Kaiser Permanente for Individuals and Families applications, billing, and administration, call our broker service line. If you have questions about other issues, such as compensation or getting appointed, our representatives will connect you to the right department.
Phone: 1-844-394-3978
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Submitting questions by email
For your convenience, you can email questions about client applications or membership to
kpif-member-co@kp.org.
If you have multiple questions about application status and billing or compensation, please complete an inquiry form and return it to the email address listed on the form.
- Client inquiry form: Application Status and Billing (Excel file)
- Client inquiry form: Compensation (Excel file)
HIPAA disclosure authorization
If our representatives request your client’s written permission to share information, please use this form:
- Authorization for use or disclosure of protected health information (Denver/Boulder)
- Authorization for use or disclosure of protected health information (Southern Colorado)