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Client Services Unit

A valuable resource for you

Kaiser Permanente Colorado's Client Services Unit is a specially trained team of customer service professionals that are dedicated to providing employers, brokers, and purchasers with the timely answers and information needed to do business faster and more efficiently.

Our dedicated Client Services Unit can assist you in a variety of important employer-level areas, including:

  • Benefit questions and interpretations
  • Legal and regulatory issues
  • Eligibility issues
  • Enrollment and process questions
  • Employer-level claims resolution
  • Service issues
  • Facility and physician locations

To contact our Client Services Unit, call 303-306-2727 or 866-710-2727 (toll free), Monday to Friday, 8 a.m. to 5 p.m., or email: co.kp.csu@kp.org.