Please contact the Broker Compensation Shared Service (BCSS) at 1-844-268-2943 Monday through Friday, 6 a.m. to 3 p.m. HST or by email at HI-BKRLAC@kp.org for help with:
- Licensing and appointments
- Commission processing
- Commission statement request
- Book of business reconciliation and compensation
- account.kp.org support
- Book of business transfers
- Book of business reports
- Broker of record changes
- Update agent and agency demographics
- Direct deposit & AP vendor set up
