To quickly resolve issues with Kaiser Permanente for Individuals and Families (KPIF) applications, billing, and administration, call our broker service line.

If you have questions about other issues, such as compensation or getting appointed, our representatives will connect you to the right department.

Phone: 1-844-394-3978

Hours: Monday through Friday, 8 a.m. to 5 p.m. (PST)

Use our efficient client inquiry forms.

If you have multiple questions about Kaiser Permanente for Individuals and Families (KPIF) applications, billing, and administration, you will find it more efficient to fill out a client inquiry form and send it to KPIF@kp.org. This streamlined process will help ensure your questions are resolved quickly.

• Client inquiry form: Application Status and Billing (Excel file)
• Client inquiry form: Compensation (Excel file)

Download and save our HIPAA form.

• Authorization for use or disclosure of protected health information