With a Kaiser Permanente Virtual CompleteTM plan, your employees can get high-quality care that’s both affordable and convenient — helping them stay healthier and more engaged on the job. Your employees will get to choose how they get care, taking full advantage of our many no-cost virtual care options — while having access to in-person primary care whenever they need it.
Telehealth isn’t an add-on at Kaiser Permanente; it’s a core feature of our integrated care delivery system. With our Virtual Complete plans, your employees will have many ways to access high-quality virtual care — for many health conditions — that’s both affordable and convenient, keeping them healthier and more engaged on the job. They’ll get to choose how they get care, taking full advantage of our many no-cost virtual care options — while having access to in-person primary care whenever they need it.
Your employees get coordinated care from a team that always knows their medical history — whether care is received virtually or in-person.1 Your employees can have confidence that they’ll get the right care at the right time.
Virtual Complete plans offer upfront value through $0 virtual care. Each virtual care appointment can save time missed away from work, and also:
| Virtual care Primary care, specialty care, mental health, pediatrics, dermatology, and more |
$0 |
| Digital health support (3) Self-care apps, personalized healthy lifestyle programs, and more |
$0 |
| In-person preventive care Routine physicals, screenings, and immunizations |
$0 |
| In-person office visits Including primary care, mental health, and more |
First 3 visits: $30 before deductible Additional visits: $30 after deductible |
| Lab tests | $15, not subject to deductible |
| Generic prescriptions | $15, not subject to deductible |
| Deductible | Range of deductible options |
We also use virtual care for preventive measures and chronic condition management, not just for simple one-time care needs.
Many care teams provide virtual care, including:4
Primary care
Mental health
Pediatrics
Family medicine
Women's Health
Pharmacy
Urgent Care
Covid-19
Cold and Flu
Internal medicine
1Only when seen at Kaiser Permanente medical facilities.
2Copays for in-person office visits, lab tests, and generic prescriptions might be different
3Digital health offerings are not covered benefits and are subject to change.
4Available services vary based on the market; and not all conditions can be managed virtually.
