With a Kaiser Permanente Virtual CompleteTM plan, your employees can get high-quality care that’s both affordable and convenient — helping them stay healthier and more engaged on the job. Your employees will get to choose how they get care, taking full advantage of our many no-cost virtual care options — while having access to in-person primary care whenever they need it.
Telehealth isn’t an add-on at Kaiser Permanente; it’s a core feature of our integrated care delivery system. With our Virtual Complete plans, your employees will have many ways to access high-quality virtual care — for many health conditions — that’s both affordable and convenient, keeping them healthier and more engaged on the job. They’ll get to choose how they get care, taking full advantage of our many no-cost virtual care options — while having access to in-person primary care whenever they need it.
Your employees get coordinated care from a team that always knows their medical history — whether care is received virtually or in-person.1 Your employees can have confidence that they’ll get the right care at the right time.
Virtual Complete plans offer upfront value through $0 virtual care. Each virtual care appointment can save time missed away from work, and also:
| Virtual care Primary care, specialty care, mental health, pediatrics, dermatology, and more |
$0 |
| Digital health support (3) Self-care apps, personalized healthy lifestyle programs, and more |
$0 |
| In-person preventive care Routine physicals, screenings, and immunizations |
$0 |
| In-person office visits Including primary care, mental health, and more |
First 3 visits: $30 before deductible Additional visits: $30 after deductible |
| Lab tests | $15, not subject to deductible |
| Generic prescriptions | $15, not subject to deductible |
| Deductible | Range of deductible options |
We also use virtual care for preventive measures and chronic condition management, not just for simple one-time care needs.
Many care teams provide virtual care, including:5
Primary care
Mental health
Pediatrics
Family medicine
Women's Health
Pharmacy
Urgent Care
Covid-19
Cold and Flu
Internal medicine
1Only when seen at Kaiser Permanente medical facilities.
2Copays for in-person office visits, lab tests, and generic prescriptions might be different
3Digital health offerings are not covered benefits and are subject to change.
4Dual Choice PPO Virtual Complete plans have differences in plan design and network. Please speak with your Kaiser Permanente representative for additional details if you are interested in including a Dual Choice PPO Virtual Complete plan with your paired offering.
5Available services vary based on the market; and not all conditions can be managed virtually.
