Navigating today's economy can force tough decisions, like reducing employee benefits. But providing the right information can help employees maintain coverage—and their health.
Members can choose from the broad range of individual and family plans we offer, or qualifying members may choose COBRA or other government-subsidized programs to fit their needs. The American Rescue Plan Act may provide your employees with different options to keep their coverage and to pay for it. Here are a few resources to help transitioning members understand their coverage options.
Help your employees transition to new coverage
If your employees are experiencing a change in Kaiser Permanente group coverage, including due to workforce reduction, use this checklist to help guide your communications. The checklist includes links to materials with resources and tools for transitioning to new coverage:
You can also read about changes to COBRA that may make it more affordable for some of your employees. If you have questions about these changes or continuing coverage for transitioning employees, please contact your broker or account manager.
After your employees have transitioned to new coverage
The Transitioning Member Hub has been developed for your employees transitioning between lines of business and plan types. This support is provided via a one-stop digital self-service hub behind sign-on at kp.org. Upon entry to the Transitions Hub, employees will be able to see what’s staying the same and what’s different about their new plans.
Phased support for transitioning employees:
The full scope for Phase I is included in the table below.
The Transitions Hub will improve the employee experience by:
Employees will be able to view the Transitions Hub from two days after they are enrolled in their new plan through their first 6 months of coverage on that plan.
*The Transitions Hub is only available to transitioning employees post sign-on
